Gorgias Connector for AI
Ask AI connects Gorgias to Claude, ChatGPT, Gemini and Perplexity, so you can ask questions about your data in plain English.
Ask AI is a data connector for online stores. Connect Gorgias alongside Shopify and 20+ other tools, then ask your AI assistant questions and get answers from your real data. No dashboards, no exports.
Sync your Gorgias tickets, response times, and CSAT scores — then combine it with Shopify order data and product performance to link support issues to revenue impact in a single AI conversation.
Free 7-day trial. No credit card required.
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This is a live demo connected to simulated data for a real-feeling store. Ask one of these Gorgias questions, or type your own:
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Connected to 20 data sources
Ask anything about your data
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How it works
1. Connect Gorgias
Create a free account and connect Gorgias. API key — paste your Gorgias API credentials. Your data starts syncing immediately.
2. Add Ask AI to your AI tool
One MCP server URL for Claude, a Custom GPT for ChatGPT, or a connector for Gemini and Perplexity. Setup takes about two minutes and there is nothing to install.
3. Ask questions in plain English
Your AI tool can now query your real Gorgias data, cross-referenced with every other source you connect. No dashboards, no exports, no SQL.
What we sync from Gorgias
Tickets — volume, status, tags, resolution time
Response times — first response, full resolution averages
Satisfaction — CSAT scores, customer feedback
Channels — email, chat, social, phone breakdown
Connection method
API key — paste your Gorgias API credentials
Go beyond Gorgias dashboards
Gorgias reporting gives you pre-built views of ticket volume, response time, and satisfaction — but you can't easily ask follow-up questions or combine metrics in ways the dashboards weren't designed for. With AI, you can ask "which tags had the biggest increase in ticket volume this week?" or "what's the correlation between response time and CSAT score?" and get answers in seconds. No exports, no spreadsheets, just your real support data queried in plain English.
Cross-query Gorgias with Shopify and Klaviyo
Support data in isolation tells you one story. Combined with sales and marketing data, it tells you the full story. Connect Gorgias alongside Shopify and ask "how does our ticket volume correlate with order volume?" or "on days with high refund rates, do we also see a spike in support tickets?" Add Klaviyo to see whether marketing campaigns drive ticket surges. These cross-source insights are impossible in any single tool but straightforward with AI.
Even better with other data sources
Connect Gorgias alongside your other tools and ask cross-platform questions. The real power is in combining data from multiple sources.
Read the full guide
Step-by-step tutorial with setup instructions, example queries, and cross-source tips.
How to Connect Gorgias to AIStart using Gorgias with AI
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